2-3 Module Two Assignment

Overview

In this assignment, you will identify and interpret nonverbal communication cues.

In Module One, you learned about different communication styles and approaches, and you learned how to identify the best way to communicate based on the audience. In your Module Two discussion, you considered one officer’s choice of communication style and approach, and weighed in on why you thought his communication style was appropriate or not. In this assignment, you will begin to identify and analyze various elements of communication in a given scenario for Project One.

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Prompt

Every day we observe nonverbal cues others display. Sometimes those cues are intentional on the part of the individual. Sometimes they are unconscious indicators of their true feelings. As a criminal justice professional, it is important to try and interpret these cues as accurately as possible using all of the information available in a given situation. While these interpretations are just that, our individual interpretations and not a fact, they are an important part of communicating with others.

For this assignment, first review the

Project One scenario PDF

. Then, review the list of nonverbal communication cues below as well as your textbook for nonverbal behaviors and their meanings.

Nonverbal Behaviors and Perceived Meanings

Bouncing your leg: Perceived Meaning

  • Impatience
  • Urgency
  • Lack of interest

Nodding your head: Perceived Meaning

  • Approval
  • Encouragement
  • Understanding

Raising an eyebrow: Perceived Meaning

  • Disbelief
  • Questioning
  • Surprise

Remaining silent: Perceived Meaning

  • Concentration
  • Interest
  • Respect

Slouching shoulders: Perceived Meaning

  • Tired
  • Unenthusiastic
  • Discouraged

Looking away: Perceived Meaning

    Impatience

  • Distraction
  • Lack of interest

Reference

Grubb, R. E., & Hemby, K. V. (2018). Actions speak louder than words: Nonverbal communication. In Effective Communication in Criminal Justice(p. 58). Thousand Oaks, CA: SAGE Publications.

Using the template provided, complete the following:

Identification

  • Identify three or more nonverbal communication cues in the scenario.

Message

  • Given the situation, identify the message you think is being conveyed.

Interpretation

  • Explain why you think this is the message being communicated from the nonverbal communication cues you identified.

    What other factors in the situation lead you to believe that this is the message being communicated?
    Could the nonverbal communication mean something else?
    Why or why not?

Specifically, the following rubric criteria must be addressed:

  • Identify nonverbal communication cues.
  • Identify nonverbal communication messages.
  • Explain the interpretation of the identified message.

Guidelines for Submission

This assignment should be completed using the provided

Module Two Assignment Template Word Document

. Any references must be cited in APA format.

Shapiro Library APA Style Guide

CJ 140 Project One Scenario
Family Visit to Jail

A female enters a correctional facility with her three minor children, ages three, five, and nine, to visit
her husband, who is incarcerated. When she enters the facility, she signs in and follows the procedures
to prepare for her visit. As she signs a form in which she acknowledges that she is in a correctional
facility and therefore her person, property, and vehicle are all subject to search at any time, and that
audio and video recordings are taking place throughout her visit, she frowns and shushes her children.

Her husband is brought to a visitation room. A sign advises all visitors and inmates that audio and video
recording is taking place. The design of the room prevents the inmates from having any physical contact
with their visitors. The room and each visitor are actively monitored via closed-circuit (CCTV)
surveillance by facility officials. The inmate and visitor speak with each other via handset using an
internal phone system. Their conversation is recorded.

During the visit, the corrections officer watching the interaction believes that a form of nonverbal
communication is taking place between the female and her husband. The husband and wife are not
speaking English, and the corrections officer listening does not understand the language they are
speaking. It also appears as if the husband is tapping the plexiglass in a pattern, and then the female
responds with a similar tapping. The corrections officer also believes that the female removed an object
from her mouth and placed it in a small gap between the plexiglass and the desk. The corrections officer
observing the situation silently signals to the corrections officer at the exit. The facility continues to
monitor the interaction, without intervening, and the female repeats this action one more time.

While this interaction is taking place, the corrections officer also notes that the female continually
bounces her leg, the children all sit silently against the wall with slouched shoulders, and the inmate
nods his head any time he is not tapping on the glass.

After they conclude their visit, the female leaves the area silently. The corrections officer opens the door
for her and walks alongside her, creating a space between her and her children.

As a matter of procedure, after each visit, all visitors and inmates are removed from the visitation room,
the room is cleared by a prison official, and the room is then cleaned by a trustee-inmate in preparation
for the next group. Before the trustee-inmate gains access to the room, prison officials tell him to wait.
The trustee-inmate raises his eyebrow when told not to enter the area, but he silently complies with the
corrections officer’s order. A corrections officer goes in and closely inspects the area where the female
appeared to place the object. They find contraband.

The corrections officers direct the female to a waiting room and kneel down to address her children
before they leave the prison. The situation begins to escalate as the female and her children are
separated by the corrections officers.

  • CJ 140 Project One Scenario Family Visit to Jail

CJ 140 Module Two Assignment Template

To complete this template, replace the bracketed text with the relevant information.

Identification

Identify three or more nonverbal communication cues.

Message

Given the situation, identify the message you think is being conveyed.

Interpretation

Explain why you think this is the message being communicated from the nonverbal communication cues you identified. What other factors in the situation lead you to believe that this is the message being communicated? Could the nonverbal communication mean something else? Why or why not?

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