Class Discussion

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This exercise is designed to help you analyze your problem-solving and decision-making skills in order to improve self-awareness and identify potential areas for improvement.

Directions: Beside each statement, indicate the number that best describes your agreement or disagreement.

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Key: 4 = Strongly Agree 3 = Agree 2 = Disagree Some-what 1 = Strongly Disagree
1 2 3 4
I always ask, “Is this problem worth solving?” before beginning to solve it.
1 2 3 4
I try to break big problems into manageable pieces instead of trying to solve the whole problem at once.
1 2 3 4
To determine the cause of a problem, I gather enough data to know exactly where, when, and under what circumstances the problem occurs.
1 2 3 4
I have a network of contacts within my company and elsewhere with whom I discuss the problems in my area.
1 2 3 4
I usually use experience, advice from others, or experimentation to help me solve problems.
1 2 3 4
I involve others in problem solving when I need their help to implement a major decision.
1 2 3 4
During “crunch” times, when time is of the essence, I solve problems with little input from others.
1 2 3 4
It’s impossible for me to have all the information about a problem before taking action.
1 2 3 4
I involve others when they know more about a situation than I do, even though it usually takes longer to solve the problem.
1 2 3 4
I usually use brainstorming techniques to generate ideas for solving problems.
1 2 3 4
When I have a big problem to solve, I talk to everyone who has knowledge of the problem, those affected by the problem, and those who will have to implement the problem, before I come up with a solution.
1 2 3 4
Once a solution is implemented, I have a follow-up plan to ensure that the solution fixes the problem.
Total (add your scores)
12–23: Your present problem-solving skills thwart your attempt to reach a solution. Improve your problem-solving approach by following the suggestions in this chapter.
24–35: Your problem-solving skills are satisfactory but could be improved.
36–48: Your problem-solving skills are good. With a little improvement, they could be outstanding.

Submit a log of 2-3 decisions, issues, or problems that you encounter this week.  Think about how you addressed each situation. 
What ideas from the chapter can you use to improve your problem-solving skills.

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