HCS 449 University of Phoenix Healthcare Administrator Business Plan Cover Letter
Resume attached. Position is Healthcare Administrator
Motivated and determined healthcare administrator with four-year experience, seeking an
opportunity to apply my skills and experience in managing business operations in healthcare
facilities. A highly organized leader focused on strengthening interrelationships and
communication in the facilities. Expert in office administration and corporate healthcare systems
such as medical record systems.
Preparing reports, customer relationship management, defining business development and
planning strategies, leadership skills, human resource planning, business analysis, efficient in
Microsoft Excel, Access, Word, MS. Project, MS. PowerPoint, MS. Outlook, problem-solving
skills, coordination of projects, financial and business analysis, data mining and analysis, risk
management, aware of regulatory compliance, procurement, warehousing and inventory
management, billing, employee training, cost containment, and resource allocation. Efficient in
HIPAA, HIM, and filing balanced scorecards.
Protecting patient confidentiality through following the guidelines in HIPAA.
Checking and confirming the certification of staff.
Ensuring all employees are aware and follow the code of ethics set for a hospital
environment as well as the regulations and compliance.
Ensuring staff members meet the performance metrics.
Ensuring patients are given the quality and safe service care by following the standard
procedures that are within the hospital’s budget.
St. Jude Medical Center
April 2016- January 2018
Created programs and trained personnel on the daily medical operations in all hospital
departments for record-keeping.
Collected patient medical information and updated it into the hospital e-systems.
Ensured patients received quality and safe services by following up on staff to ensure
they used the right service delivery procedures and standards to achieve positive patient
outcomes. Also helped in reducing variation is care services.
Clarified information to patients and staff regarding medications, physician instructions,
and care delivery procedures.
Trained new recruits on kaizen and HIPAA guidelines.
Name of college
University of Phoenix
Joliet Junior College
Medical Administrative Assistant Diploma