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Pre-Assessment Checklist: Task 2 – Project

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The purpose of this checklist

The pre-assessment checklist helps students determine if they are ready for assessment. The trainer/assessor must review the checklist with the student before the student attempts the assessment task. If any items of the checklist are incomplete or not clear to the student, the trainer/assessor must provide relevant information to the student to ensure they understand the requirements of the assessment task. The student must ensure they are ready for the assessment task before undertaking it.

Section 1: Information for Students

☐ Make sure you have completed the necessary prior learning before attempting this assessment.

☐ Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.

☐ Make sure you understand what evidence is required to be collected and how.

☐ Make sure you know your rights and the Complaints and Appeal process.

☐ Make sure you discuss any special needs or reasonable adjustments to be considered during the assessment (refer to the Reasonable Adjustments Strategy Matrix and negotiate these with your trainer/assessor).

☐ Make sure that you have access to a computer and the internet (if you prefer to type the answers).

☐ Make sure that you have all the required resources needed to complete this Assessment Task (AT).

☐ The due date of this assessment task is in accordance with your timetable.

☐ In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor. Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.

☐ The request for an extension to submit your assessment work must be made before the due date.

Section 2: Reasonable adjustments

I confirm that I have reviewed the Reasonable Adjustments guidelines and criteria as provided in Appendix A and attached relevant evidence as required and select the correct checkbox.

☐ I do require reasonable adjustment

☐ I do not require reasonable adjustment

Declaration (Student to complete)

☐ I confirm that the purpose and procedures of this assessment task has been clearly explained to me.

☐ I confirm that I have been consulted about any special needs I might have in relation to the assessment process.

☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.

☐ I confirm I have accessed and understand the assessment information as provided in the Training Organisation’s Student Handbook.

☐ I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

☐ I confirm that I am ready for assessment.

Student Name: ______________________________________

Student Signature: ___________________________________

 

Assessment method-based instructions and guidelines: Project

Assessment type

·

Project – Manage assessment and validation of ICT solutions

Instructions provided to the student:

Assessment task description:     

· This is the second (2) assessment task you must successfully complete to be deemed competent in this unit of competency.

· This assessment task is a project.

· You are required to manage assessment and validation of ICT solutions in this assessment task.

· You will receive your feedback within two (2) weeks, and you will be notified by your trainer/assessor when your results are available.

· You must attempt all activities of the project for your trainer/assessor to assess your competence in this assessment task.

Applicable conditions:        

· This skill test is untimed and is conducted as an open book assessment (this means you are able to refer to your textbook or other learner materials during the test).

· You will be assessed independently on this assessment task.

· No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.

· As you complete this assessment task, you are predominately demonstrating your skills, techniques and knowledge to your trainer/assessor.

· Your trainer/assessor may ask you relevant questions during this assessment task

Resubmissions and reattempts: 

· Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.

· The student may speak to their trainer/assessor if they have any difficulty in completing this task and require reasonable adjustments.

· For more information, please refer to the Training Organisation’s Student Handbook.

Location:

· This assessment task may be completed in:

☐ a classroom

☐ learning management system (i.e. Moodle),

☐ workplace,

☐ simulated work environment,

☐ or an independent learning environment.

· Your Trainer/Assessor will provide you with further information regarding the location for completing this assessment task.

Purpose of the assessment

The purpose of this assessment task is to manage assessment and validation of ICT solutions in a range of contexts and industry settings.

· Skills to assess and validate at least three different proposed ICT solutions according to stakeholder requirements.

· Skills to compare and assess transition requirements between different solutions

· Skills to analyse output variances between at least three solutions

· Skills to recommend solutions in priority order

· Skills to confirm solution metrics and evaluate solutions

· Skills to document work performed in assessing and validating solutions.

Task instructions

· This is an individual assessment.

· To ensure your responses are satisfactory you should consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.

· Your writing must be concise, to the point, not provide irrelevant information and according to the word limit given.

· You must write your responses in your own words.

· You will be required to complete all parts of this assessment task.

Assessment environment

The assessment can be completed in one of the following assessment environments:

· Online environment

· Simulated environment/ Classroom environment

· Workplace environment

Online Environment

Assessment task instructions

·

The purpose of this assessment task is to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation.

· The training organisation must ensure that the online assessment environment is in accordance with the requirements specified.

· The training organisation will assign a supervisor to the student.

· The training organisation will provide the resources required to complete the assessment task.

· The student must use the templates provided to document their responses.

· The student must follow the word-limits specified in the templates.

· The trainer/assessor must assess the student using the performance checklist provided.

Online environment requirements

Assessment task environment
This assessment task will be completed in an online environment prepared by your training organisation. 
All required resources to complete the assessment task will be discussed with the student before they commence the assessment. The online environment is very much like a learning environment where a student is able to practice, use and operate appropriate industrial equipment, techniques, practices under realistic workplace conditions.
Requirements for the online assessment environment
The trainer/assessor will ensure that the online assessment environment is set up to complete this assessment task.
The online environment consists of:
· A learning management system where the student will be required to complete their job-related tasks and activities
· The standard operating/workplace procedures related to the tasks and activities.
· The trainer/assessor will provide the student with assistance throughout the assessment activity.
The online environment must meet the following criteria:

Opportunities for the student to:

Yes/No/NA

Follow standard operating/workplace procedures

 

Use up-to-date software and equipment

 

Work within stated timelines to meet deadlines

 

Gain experience in the challenges and complexities of dealing with multiple tasks

 

Experience prioritising competing tasks and dealing with contingencies

 

The environment to work with others in a team

 

Online assessment environment sufficient to communicate, contribute and participate in tasks and activities.

 

Assessment environment sufficient to work independently and manage workload

 

Resources, tools, and equipment requirements
The following resources, tools and equipment required to complete the assessment task will be discussed with the student before they commence the assessment:
· Workplace personnel/stakeholders to participate in the questioning session requires active participation in a range of creative thinking activities
· Please refer to the roles and responsibilities section for more information
· This should be organised by the training organisation either via, LMS, telephone conferences, video conferencing or anything of a similar nature
· required policies and legislation
· business analysis practices and tools
· industry software packages
· required hardware, equipment and its components
· reports and plans prepared for projects including proposed solutions
· portfolio of project work to be undertaken including stakeholder requirements.
Online assessment scenario 
You are required to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. You are required to read and understand a predetermined issue and/or situation and participate in a number of assessment activities.
The following are the goals and objectives to complete this assessment task:

· Assess proposed solutions according to stakeholder requirements

· Identify and analyse solution options and additional capabilities, and confirm they meet stakeholder requirements

· Rank solution options on business value, and advantages and disadvantages of alternatives

· Allocate requirements to solution components and maximise business value

· Facilitate allocation of requirements to specific project release, phase or iteration

· Assess organisational readiness

· Conduct cultural, operational and technical assessment

· Perform stakeholder impact analysis

· Document assessment of proposed solution

· Define transition requirements

· Evaluate old system actual data and metadata

· Develop options for managing ongoing work during transition to the new solution

· Participate in organisational change management recommendations and processes as required

· Validate solution and evaluate solution performance

· Investigate defective solution outputs according to organisational evaluation and valuation procedures

· Identify and assess defects and issues, and discuss potential actions with required personnel

· Realise value delivered by solution

· Develop and validate solution metrics

· Decide solution replacement or elimination

· Document work performed and confirm decision with required personnel

A supervisor will be assigned to you by your training organisation. The supervisor can answer your questions related to understanding the requirements associated with the assessment task. The supervisor will act according to job role and responsibilities.
The supervisor can be your trainer or assessor or a different trainer or assessor or a staff member (including mentors) from the training organisation.
Roles and responsibilities
As part of your job role, you have the following job responsibilities:
· Uses a variety of communication tools, processes and strategies in building and maintaining working relationships
· Critically analyses complex documentation from a variety of sources and consolidates information applicable to specific criteria when determining requirements
· Prepares documentation expressing ideas, exploring complex issues using succinct language and logical structure
· Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking when developing and improving organisation’s goals
· Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands
· Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge when focusing on root cause
· Takes a lead role in the development of organisational goals, roles and responsibilities
· Monitors and reviews organisation’s policies, procedures and adherence to requirements when implementing and managing change
· Identifies diversity and seeks to integrate diversity into work context, for managing change, making decisions and achieving shared outcomes
· Gathers and analyses data and seeks feedback
Task requirements
This assessment task requires you to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. The assessment activities are mentioned within the assessment task.

Simulated Environment

Assessment task instructions

· The purpose of this assessment task is to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation.

· The training organisation must ensure that the simulated assessment environment is in accordance with the requirements specified.

· The training organisation will assign a supervisor to the student.
· The training organisation will provide the resources required to complete the assessment task.
· The student must use the templates provided to document their responses.
· The student must follow the word-limits specified in the templates.

· The trainer/assessor must assess the student using the performance checklist provided.

Simulated environment requirements

Assessment task environment
This assessment task will be completed in a simulated environment prepared by your training organisation. 
The simulated environment will provide you with all the required resources (such as the equipment and participants, etc.) to complete the assessment task. The simulated environment is very much like a learning environment where a student is able to practice, use and operate appropriate industrial equipment, techniques, practices under realistic workplace conditions.
Requirements for the simulated assessment environment
The trainer/assessor will ensure that the simulated assessment environment is sufficient to complete this assessment task.
The simulated environment consists of:
· The training organisation as the workplace where the student will be required to complete their job-related tasks and activities 
· The standard operating/workplace procedures related to the training organisation
· The trainer/assessor will provide the student with assistance throughout the assessment activity.
The simulated environment must meet the following criteria:

Opportunities for the student to:

Yes/No/NA

Follow standard operating/workplace procedures

 

Use up-to-date software and equipment

 

Work within stated timelines to meet deadlines

 

Gain experience in the challenges and complexities of dealing with multiple tasks

 

Experience prioritising competing tasks and dealing with contingencies

 

Simulated environment to work with others in a team

 

Simulated environment sufficient to communicate, contribute and participate in tasks and activities.

 

Simulated environment sufficient to work independently and manage workload

 

Resources, tools, and equipment requirements
The following resources, tools and equipment will be made available by the training organisation at the simulated workplace to complete this assessment task: 
· Workplace personnel/stakeholders to participate in the questioning session requires active participation in a range of creative thinking activities
· Please refer to the roles and responsibilities section for more information
· required policies and legislation
· business analysis practices and tools
· industry software packages
· required hardware, equipment and its components
· reports and plans prepared for projects including proposed solutions
· portfolio of project work to be undertaken including stakeholder requirements.
Simulated assessment scenario 
You are required to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. You are required to read and understand a predetermined issue and/or situation and participate in a number of assessment activities.
The following are the goals and objectives to complete this assessment task:
· Assess proposed solutions according to stakeholder requirements
· Identify and analyse solution options and additional capabilities, and confirm they meet stakeholder requirements
· Rank solution options on business value, and advantages and disadvantages of alternatives
· Allocate requirements to solution components and maximise business value
· Facilitate allocation of requirements to specific project release, phase or iteration
· Assess organisational readiness
· Conduct cultural, operational and technical assessment
· Perform stakeholder impact analysis
· Document assessment of proposed solution
· Define transition requirements
· Evaluate old system actual data and metadata
· Develop options for managing ongoing work during transition to the new solution
· Participate in organisational change management recommendations and processes as required
· Validate solution and evaluate solution performance
· Investigate defective solution outputs according to organisational evaluation and valuation procedures
· Identify and assess defects and issues, and discuss potential actions with required personnel
· Realise value delivered by solution
· Develop and validate solution metrics
· Decide solution replacement or elimination
· Document work performed and confirm decision with required personnel
A supervisor will be assigned to you by your training organisation. The supervisor can answer your questions related to understanding the requirements associated with the assessment task. The supervisor will act according to job role and responsibilities.
The supervisor can be your trainer or assessor or a different trainer or assessor or a staff member (including mentors) from the training organisation.
Roles and responsibilities
As part of your job role, you have the following job responsibilities:
· Uses a variety of communication tools, processes and strategies in building and maintaining working relationships
· Critically analyses complex documentation from a variety of sources and consolidates information applicable to specific criteria when determining requirements
· Prepares documentation expressing ideas, exploring complex issues using succinct language and logical structure
· Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking when developing and improving organisation’s goals
· Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands
· Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge when focusing on root cause
· Takes a lead role in the development of organisational goals, roles and responsibilities
· Monitors and reviews organisation’s policies, procedures and adherence to requirements when implementing and managing change
· Identifies diversity and seeks to integrate diversity into work context, for managing change, making decisions and achieving shared outcomes
· Gathers and analyses data and seeks feedback
Task requirements
This assessment task requires you to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. The assessment activities are mentioned within the assessment task.

Workplace Environment

Assessment task instructions

· The purpose of this assessment task is to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation.

· The training organisation must ensure that the workplace assessment environment is in accordance with the requirements specified.

· The workplace will assign a supervisor to the student.

· The trainer/assessor can also act as a supervisor to the student as well.

· The workplace will provide the resources required to complete the assessment task.

· The student must use the templates provided to document their responses.
· The student must follow the word-limits specified in the templates.
· The trainer/assessor must assess the student using the performance checklist provided.

Workplace requirements

Assessment task environment
This assessment task will be completed in your workplace. 
The requirements for the workplace environment
The assessment task can be completed in the workplace if the student is currently working or has access to a workplace meeting the assessment criteria.
The workplace must meet the following criteria:

Opportunities for students to:

Yes/No/NA

Follow standard operating/workplace procedures

 

Use up-to-date software and equipment

 

Work within stated timelines to meet deadlines

 

Gain experience in the challenges and complexities of dealing with multiple tasks

 

Experience prioritising competing tasks and dealing with contingencies

 

Workplace environment to work with others in a team

 

Workplace environment to sufficient to communicate, contribute and participate in tasks and activities.

 

Workplace sufficient to work independently and manage workload

 

Resources, tools, and equipment requirements
The following resources, tools and equipment must be available at the workplace to complete this assessment task: 
· Workplace personnel/stakeholders to participate in the questioning session requires active participation in a range of creative thinking activities
· Please refer to the roles and responsibilities section for more information
· required policies and legislation
· business analysis practices and tools
· industry software packages
· required hardware, equipment and its components
· reports and plans prepared for projects including proposed solutions
· portfolio of project work to be undertaken including stakeholder requirements.
Workplace scenario 
You are required to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. You are required to read and understand a predetermined issue and/or situation and participate in a number of assessment activities.
The following are the goals and objectives to complete this assessment task:
· Assess proposed solutions according to stakeholder requirements
· Identify and analyse solution options and additional capabilities, and confirm they meet stakeholder requirements
· Rank solution options on business value, and advantages and disadvantages of alternatives
· Allocate requirements to solution components and maximise business value
· Facilitate allocation of requirements to specific project release, phase or iteration
· Assess organisational readiness
· Conduct cultural, operational and technical assessment
· Perform stakeholder impact analysis
· Document assessment of proposed solution
· Define transition requirements
· Evaluate old system actual data and metadata
· Develop options for managing ongoing work during transition to the new solution
· Participate in organisational change management recommendations and processes as required
· Validate solution and evaluate solution performance
· Investigate defective solution outputs according to organisational evaluation and valuation procedures
· Identify and assess defects and issues, and discuss potential actions with required personnel
· Realise value delivered by solution
· Develop and validate solution metrics
· Decide solution replacement or elimination
· Document work performed and confirm decision with required personnel
A supervisor will be assigned to you by your training organisation. The supervisor can answer your questions related to understanding the requirements associated with the assessment task. The supervisor will act according to job role and responsibilities.
The supervisor can be your trainer or assessor or a different trainer or assessor or a staff member (including mentors) from the training organisation.
Roles and responsibilities
As part of your job role, you have the following job responsibilities:
· Uses a variety of communication tools, processes and strategies in building and maintaining working relationships
· Critically analyses complex documentation from a variety of sources and consolidates information applicable to specific criteria when determining requirements
· Prepares documentation expressing ideas, exploring complex issues using succinct language and logical structure
· Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking when developing and improving organisation’s goals
· Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands
· Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge when focusing on root cause
· Takes a lead role in the development of organisational goals, roles and responsibilities
· Monitors and reviews organisation’s policies, procedures and adherence to requirements when implementing and managing change
· Identifies diversity and seeks to integrate diversity into work context, for managing change, making decisions and achieving shared outcomes
· Gathers and analyses data and seeks feedback
Task requirements
This assessment task requires you to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. The assessment activities are mentioned within the assessment task.

Assessment Task 2: Project

This assessment task requires you to work effectively to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation.    

In this assessment task, you will be required to read and understand the below-mentioned scenario and complete the following activities. 

This assessment task requires you to work effectively as part of project-based teams for an information technology department. You are required to read and understand a predetermined issue and/or situation and participate in a number of assessment activities. You need to complete the following activities:

· Activity 1: Define and assess proposed solutions 

· Activity 2: Assess organisational readiness and define transition requirements 

· Activity 3: Verify and validate solutions    

This assessment task will be completed at your workplace, online or in a simulated workplace environment prepared by your training organisation. 

The student is required to read and understand a predetermined issue and/or situation and participate in the following assessment activities. 

The predetermined issue and/or situation

You have started working in the ICT department of your organisation. 

You are having a number of issues with your current infrastructure and ICT environment, especially when one server fails and a number of people lose access to the applications installed on the server. Other problems are explained in the text below. 

Your organisation is currently using virtual machines (VMs) to run software applications on top of the physical servers to emulate a particular hardware system. Hypervisor or a virtual machine monitor, can be a software, firmware or hardware that is used to create and run virtual machines. Each virtual machine has its own guest operating system. VMs of different operating systems can coexist on the same physical server—for example, a UNIX VM can coexist with a Linux VM. Each VM has its own binaries, libraries, and applications, and the VM can be several gigabytes in size. Each VM has its own operating system image, that contributes to the memory and storage footprint. As it turned out, this problem complicates every stage of the software development lifecycle, from development to testing to production and disaster recovery. This strategy also severely restricts device portability between public clouds, private clouds, and conventional data centres.   

You and your team have been researching the solutions and identified that containers can be a perfect way to overcome the current challenges your organisation is facing. 

Containers run on top of a physical server and its host operating system, such as Linux or Windows. Each container shares the host OS kernel as well as, in most cases, binaries and libraries. Components that are shared are read-only. Containers are therefore extremely “light”—they are just a few megabytes in size and start up in seconds, as opposed to gigabytes and minutes for a VM.

Containers also help to minimise management costs. Since they share the same operating system, only one operating system needs attention and feeding for bug fixes, updates, and so on. This definition is close to that of hypervisor hosts: fewer management points but a significantly larger fault domain. In short, containers are smaller and more compact than virtual machines.

Virtual machines and containers differ in many ways, but the primary distinction is that containers enable the virtualisation of an operating system, allowing multiple workloads to run on a single OS instance. The hardware is virtualized with VMs in order to run several OS instances. Containers, with their speed, agility, and portability, are yet another tool that can help streamline software development.

Container orchestration is the process of automating most of the organisational work needed to operate containerised workloads and services. This involves a wide range of tasks required by software teams to handle the lifecycle of a container, such as provisioning, deployment, scaling (up and down), networking, load balancing, and more.

Other requirements to complete this assessment task: 

· the internet, including connectivity

· required hardware, software and applications

· a simulated or workplace project in a medium-to-large enterprise

· observation of the candidate carrying out business analysis work

· reports and plans prepared for the projects

· a portfolio of the project work to be undertaken

· vendor products relating to containerisation technology

· container orchestration service

· load testing application

· text editor

· user command interface (command prompt).

You will be required to demonstrate skills and knowledge to work effectively and efficiently to complete the required assessment tasks and activities in a team environment. 

Your supervisor has allocated a team to complete this project. You must complete this task considering the following assessment requirements: 

The assessment is based on reviewing, understanding and completing the assessment activities based on the pre-defined incidences. 

Applicable organisational policies and guidelines

The following IT policies, guidelines and procedures are applicable at all times: 

a. Access to using the IT devices and equipment 

1. Choose suitable technologies and software applications to meet the task’s requirements.

2. Adjust workspace, furniture, and equipment to meet the ergonomic needs of the customer.

3. Utilize technology in accordance with organisational needs and in a manner that encourages a healthy working climate.

4. Identify and replace used technology consumables in compliance with manufacturer guidelines and organisational needs.

5. Carry out and/or schedule routine maintenance to ensure that equipment is kept in good working order in compliance with manufacturer’s instructions and organisational specifications.

6. Identify equipment faults precisely and function in compliance with manufacturer’s instructions or report faults to designated individuals.

b. Accessing internet at IT devices and equipment 

Employees of the organisation are encouraged to use the Internet professionally and productively. Internet usage is restricted to work-related activities only, with no personal use allowed.

1. Job-related duties involve research and instructional tasks that can be found on the Internet that would be beneficial to an employee’s job.

2. All Internet data composed, distributed, and/or obtained by company’s> computer systems is considered to be company’s> property and is accepted as part of its official data. As a result, it could be disclosed for legal purposes or to other relevant third parties.

3. The devices, services, and technologies used to access the Internet are the property of the company, and the company reserves the right to track Internet traffic as well as data composed, submitted, or received through its online connections.

4. Emails sent via the company email system do not contain any offensive content. This includes, but is not limited to, the use of derogatory or harassing language or photographs.

5. All pages and downloads may be controlled and/or blocked by the company if they are considered to be harmful and/or ineffective for business.

6. It is specifically forbidden to instal apps such as instant messaging technology.

The information applicable to organisational goals, objectives, processes, model and strategies

· Participation in enterprise analysis 

· Identify and recognise the possible ICT solutions available according to the information mentioned in the case study and also discussed with the stakeholders 

The business analysis practices and tools, reports and plans prepared for projects

· Your trainer/assessor will provide you with information related to the business analysis practices and tools, reports and plans prepared for projects, if they are different from the below: 

· SWOT Analysis

· MOST Analysis

· PESTLE Analysis

· System Analysis

· Business Model Analysis

· Brainstorming

· Mind Mapping

· Process Design 

The required hardware, software and its components.

· Your trainer/assessor will provide you with information related to the required hardware, software and its components, if different from below: 

· Device hardware and components 

· Software applications 

· Operating systems 

· Virtual machines (VMs) 

Assessment conditions 

· The assessment can be completed in a home network if the students are studying the course online. A simulated workplace environment will be designed if the assessment is not completed within the premises of the training organisation. 

· You will be required to consider the home network as a workplace extension to carry out the assessment.

· Your trainer/assessor and other stakeholders will still provide you with assistance and participate according to the job role and responsibilities assigned. 

· You will be assessed according to the assessment criteria.   

Assessment criteria 

You will be assessed on your skills, knowledge, and expertise to: 

· Assess proposed solutions according to stakeholder requirements
· Identify and analyse solution options and additional capabilities, and confirm they meet stakeholder requirements
· Rank solution options on business value, and advantages and disadvantages of alternatives
· Allocate requirements to solution components and maximise business value
· Facilitate allocation of requirements to specific project release, phase or iteration
· Assess organisational readiness
· Conduct cultural, operational and technical assessment
· Perform stakeholder impact analysis
· Document assessment of proposed solution
· Define transition requirements
· Evaluate old system actual data and metadata
· Develop options for managing ongoing work during transition to the new solution
· Participate in organisational change management recommendations and processes as required
· Validate solution and evaluate solution performance
· Investigate defective solution outputs according to organisational evaluation and valuation procedures
· Identify and assess defects and issues, and discuss potential actions with required personnel
· Realise value delivered by solution
· Develop and validate solution metrics
· Decide solution replacement or elimination
· Document work performed and confirm decision with required personnel

The roles and their responsibilities: Relationships with stakeholders such as team members, supervisors, clients.    

The assessment task requires you to communicate to a number of organisational stakeholders. The main roles applicable to the assessment task includes: 

Role number 1: Supervisor/manager: The supervisor or manager is the individual who supervises or is in charge of the organisation. They belong to a higher rank or status. Their job role and responsibilities are:

· Assign a team to you to complete the project 

· Assist you to understand the task requirements 

· Provide you information about job roles and responsibilities 

· Supervise you completing the assessment task and requirements 

Role number 2: Colleague: The colleague is the student’s co-worker or workfellow. They are associates that the candidate works with. Their job role and responsibilities are:

· Assist you to complete the project on time 

· Help you to research and identifying relevant information 

· Communicate and collaborate with you for each assessment activity 

Note: You will be assigned two team members to complete this project successfully. 

Note: Each student will be assessed individually for all assessment activities. 

Timeframe to complete the project: 

Two weeks (You have two weeks to complete the project) 

Team requirements/ organisational policies and procedures and requirements  

· You will be assessed on your technical knowledge and skills to complete this project

· You will be assessed on working in a team environment and meeting your job role and responsibilities 

· You must follow information technology policy and procedures applicable in your organisation 

· All individuals must complete their role and assigned responsibilities 

· priorities and deadlines 

· The task must be completed in the specified timeframe  

Assessment activities 

Activity 1: Define and assess proposed solutions          

Activity context

In this assessment activity, you will be required to define and assess proposed solutions based on the information provided in the scenario. 

You will be required to understand your own responsibilities, responsibilities of your team members, articulate team structure and plan and prioritise your own tasks according to the given time frames and team requirements. 

The task requires you to prepare yourself to: 

· Assess potential solutions in light of business requirements.

· Identify and evaluate solution options and additional capabilities to insure they fulfil stakeholder needs.

· Rank solution options based on their business value and the benefits and drawbacks of options.

· Allocate specifications to solution components to maximise business value.

· Allow for the assignment of requirements to a particular project release, phase, or iteration. 

 

You must ask stakeholders open and closed probing questions and actively listen to clarify your doubts and consultations.All questions asked should be related to the task requirements specified above. You must record all the questions asked in the appropriate sections allocated for this purpose. 

You will also be required to communicate with stakeholders mentioned in the roles and responsibilities section to complete relevant assessment activities. 

Part 1:

You will be required to consult with stakeholders to determine the scope of the assessment task, understand the team structure, roles, and responsibilities. In this part of the assessment, your trainer/assessor will allocate you a team and you will be required to understand how your role is different from other team members. What is required or expected from you to complete the allocated project.

You are expected to:

· Identify your own job role and responsibilities

· Articulate the roles of other team members

· Plan and prioritise own tasks

· Comply with time frames and team requirements

To complete this assessment task students are required to participate in a meeting using the template provided: 

When conducting the meeting, you are required to:

· Greet the team members

· Discuss the scope of the skills assessment

· Discuss the requirements to

· Ensure the understanding of the team members.

· Gather feedback from the team members.

· Use listening and questioning to elicit the views of others and to clarify or confirm understanding

·  Discuss the roles and responsibilities of the team members.

The team member will:

· Clarify their doubts of the team members

· Provide feedback on the improvements required

After the meeting, you are then required to:

· Prepare the meeting minutes template.

· Complete the assessments activities, as mentioned. 

Meeting agenda template:

Date/Time:

 

Location:

 

Chairperson:

Meeting Attendees:
Full names and roles
 

 
 

Agenda Item/Topic

Discussion/Outcomes

Action Officer

Due Date

Welcome

 

 

 

 
(Agenda item 1)
 
Topic?
 

 

 

 

 
(Agenda item 2)
 
Topic?
 

 
 

 

 

 
(Agenda item 3)
 
Topic?

 
 

 
 
 
 
 

 
 
 
 
 

Summary

Overall Summary
 
Decision/s
 
Action/s if any
 

 

 

Next Meeting time/date

 

 

 

Meeting closed at:

 

 

 

Minutes are a true and accurate record of the meeting

Approved/confirmed by whom?

 

 

 
 

Meeting minutes template:

Minutes of Meeting
Meeting Objective:
 
Attendees:
 
Venue:
 
Date:
 

No.

Points Discussed

Actions Suggested

Target Date

 

 

 

 

 

 

 

 

 

 

 

 

Signature of attendee 1:                                             Signature of attendee 2:
 
Signature of attendee 3:                                                Signature of attendee 4:
 

You must use the attached templates to demonstrate that you have successfully completed this assessment activity. 

Template: Understanding your job role and responsibilities

Explain the purpose of forming the team (20-40 words)

 
 
 
 
 
 
 
 
 
 
 

What is your role and how is it different from others? (50-100 words)

 
 
 
 
 
 
 
 
 
 

Team members and stakeholders (supervisor) you consulted and questions you asked relevant to the assessment criteria (50-100 words)

 
 
 
 
 
 
 
 
 
 
 

 
 

How did you comply with time frames and team requirements? (50-100 words)

 
 
 
 
 
 
 
 
 
 
 

How have you planned and prioritised your own tasks? (50-100 words)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

Performance Criteria/Performance Checklist

Your task must address the following performance criteria/ performance checklist.

To be assessed as satisfactory (S) in this assessment task the participant needs to demonstrate competency in the following critical aspects of evidence

S

N/S

Trainer/Assessor to complete
(Comment and feedback to students)

a) The purpose of forming the team is explained

·

·

b) The role and responsibilities are clearly outlined and understood

·

·

c) Team members and stakeholders (supervisor) consulted and questions asked relevant to the assessment criteria

·

·

d) Compliance with time frames and team requirements

·

·

e) Planned and prioritise own tasks

·

·

The student’s performance was:

· Not satisfactory
· Satisfactory

Feedback to student:

Student signature

 

Observer signature

 

Part 2

In this part of the assessment, you are required to demonstrate to your trainer/assessor that you can meet the following requirements through your performance.  

You will also be assessed on:  

· Assess potential solutions in light of business requirements.

· Identify and evaluate solution options and additional capabilities to ensure they fulfil stakeholder needs.

· Rank solution options based on their business value and the benefits and drawbacks of options.
· Allocate specifications to solution components to maximise business value.
· Allow for the assignment of requirements to a particular project release, phase, or iteration. 

You must complete the following template to successfully demonstrate your knowledge and skills in this part of the assessment task:

How have you identified, established, determined and assessed the potential solutions in light of business requirements? Explain using 50-100 words. 
· After reading the case study 
· Directly speaking to the client
· Change control processes to track changes to requirements and solution scope  

 
 
 
 
 
 
 
 
 
 
 
 

 

How have you Identified and evaluated solution options and additional capabilities to ensure they fulfil stakeholder needs.?  (50-100 words)

 
 
 
 
 
 
 
 
 
 
 
 

How have you identified, gathered and communicated stakeholder expectations in accordance with organisational policies and guidelines? 
(50-100 words)

 
 
 
 
 
 
 

How have you ranked solution options based on their business value and the benefits and drawbacks of options? Answer using 100-200 words. 

How have you allocated specifications to solution components to maximise business value? (100-200 words)  

How have you allowed for the assignment of requirements to a particular project release, phase, or iteration? (100-200 words) 

Performance Criteria/Performance Checklist

Your task must address the following performance criteria/ performance checklist.

To be assessed as satisfactory (S) in this assessment task the participant needs to demonstrate competency in the following critical aspects of evidence

S

N/S

Trainer/Assessor to complete
(Comment and feedback to students)

a) Assess potential solutions in light of business requirements. 
· After reading the case study 
· Directly speaking to the client
· Change control processes to track changes to requirements and solution scope 

·

·

b) Identify and evaluate solution options and additional capabilities to insure they fulfil stakeholder needs.

·

·

c) Rank solution options based on their business value and the benefits and drawbacks of options. 

·

·

d) Allocate specifications to solution components to maximise business value. 

·

·

e) Allow for the assignment of requirements to a particular project release, phase, or iteration. 

·

·

The student’s performance was:

· Not satisfactory
· Satisfactory

Feedback to student:

Student signature

 

Observer signature

 

Activity 2: Assess organisational readiness and define transition requirements         

This activity is in continuation with Assessment Activity 1.

Activity context

In this assessment activity, you will be required to assess organisational readiness and define transition requirements .  

Description of the activity

You will be required to demonstrate your skills and knowledge to assess organisational readiness and define transition requirements  in this part of the assessment.

You are expected to:
· Assess organisational readiness
· Conduct cultural, operational and technical assessment
· Perform stakeholder impact analysis
· Document assessment of proposed solution
· Define transition requirements
· Evaluate old system actual data and metadata
· Develop options for managing ongoing work during transition to the new solution

· Participate in organisational change management recommendations and processes as required    

You must use the template below to record the answers for this assessment activity. 

Assess organisational readiness 

You will be required to establish and document organisational readiness to proposed solutions. 
Discuss
· What are the client’s needs and requirements? 
· How have you identified them? 
· How will you address them? 
· How have you addressed them? 
· How have you identified the readiness of the proposed solutions? 

Conduct cultural, operational and technical assessment 
Answer the following questions: 
· What has been the outcome of conducting cultural, operational and technical assessment based on the organisational needs and technical solutions? 
100-200 words. 

 
 
 
 
 
 
 

 

Perform impact analysis to assess or evaluate the impact of a change 
Answer the following questions: 
· What is the scope of the change? 
· Is the outcome of this initiative clear? 
· What parts of the organisation is/are affected by the change? 
· What priority does this project have for the organisation? 
· What is the total budget? 
· How and who would arrange the budget? 
· How the changes would impact the business, stakeholders and business environment? 
100-200 words. 

 
 
 
 
 
 
 

 

Document assessment of proposed solution   
· What are the proposed solutions and how have they been identified and agreed?   
100-200 words. 

Document and discuss the transition requirements.   
· Identify and recognise the transition requirements 
· Explanation of how the organisation would use the transition requirements  
100-200 words. 

Evaluate old system actual data and metadata 
· Explain how you evaluated the old system actual data and metadata? 
100-200 words. 

Develop options for managing ongoing work during transition to the new solution
· Discuss how you have developed the options for managing ongoing work during transition to the new potential solutions. 
100-200 words. 

Participate in organisational change management recommendations and processes as required
· Manage and control changes to requirements
· Report requirements compliance
100-200 words. 

 
Performance Criteria/Performance Checklist

Your task must address the following performance criteria/ performance checklist.

To be assessed as satisfactory (S) in this assessment task the participant needs to demonstrate competency in the following critical aspects of evidence

S

N/S

Trainer/Assessor to complete
(Comment and feedback to students)

a) Assess organisational readiness  

·

·

b) Conduct cultural, operational and technical assessment 

·

·

c) Perform stakeholder impact analysis  

·

·

d) Document assessment of proposed solution  

·

·

e) Define transition requirements

·

·

f) Evaluate old system actual data and metadata

·

·

g) Develop options for managing ongoing work during transition to the new solution   

·

·

h) Participate in organisational change management recommendations and processes as required   

·

·

The student’s performance was:

· Not satisfactory
· Satisfactory

Feedback to student:

Student signature

 

Observer signature

 

Activity 3: Verify and validate solutions        

This activity is in continuation with Assessment Activities 1 and 2.

Activity context

In this assessment activity, you will be required to verify and validate the business requirements.   

Description of the activity

You will be required to prepare a requirements package in this part of the assessment. 

You are expected to:

· Validate the solution and assess its performance.

· Examine faulty solution outputs in accordance with organisational evaluation and valuation procedures.

· Identify and evaluate flaws and problems, and explore viable approaches with appropriate staff.

· Recognize the value provided by the solution

· Create and validate solution metrics 

· Determine whether to replace or eliminate a solution.

· Document the work done and confirm the decision with the appropriate staff.   

You must use the template below to record the answers for this assessment activity. 

Validate the solution and assess its performance.  

Discuss and agree on the recommended solutions 
· What are the quality characteristics of requirements?
· Explain how the identified requirements address each of the following requirements: 
· Unambiguous.
· Testable (verifiable)
· Clear (concise, terse, simple, precise)
· Correct.
· Understandable.
· Feasible (realistic, possible)
· Independent.
· Atomic.
· How can the quality characteristics be addressed?  
100-200 words. 

 
 
 
 
 
 
 

Examine faulty solution outputs in accordance with organisational evaluation and valuation procedures. 
Consider: 
· Organisational needs and requirements 
· Verification tasks and how they have been carried out 
· What are the faulty solution outputs? 
100-200 words. 

 
 
 
 
 
 

 
 

Identify and evaluate flaws and problems, and explore viable approaches with appropriate staff. .
· Identifying actual and potential risks, flaws and problems 
· The effects, frequency, likelihood of each risk, flaw and problem identified 
· The viable approaches and solutions to each potential risk, flaw and problem 
100-200 words. 

Recognise the value provided by the solution, create and validate solution metrics, and determine whether to replace or eliminate a solution.
Discuss with stakeholders and agree on: 
· measurable value provided by the solution 
· developing and creating solution metrics 
· Determining whether to replace or eliminate a solution 
100-200 words. 

Notify required personnel and initiate final sign off
· Research and findings relevant to stakeholder requirements should be documented and recorded. 
· Document the work done and confirm the decision with the appropriate staff.
· Feedback and comments received and changes made before final sign off 
· Who provided you with the final sign off? 
50-100 words. 

 
 
 

Performance Criteria/Performance Checklist

Your task must address the following performance criteria/ performance checklist.

To be assessed as satisfactory (S) in this assessment task the participant needs to demonstrate competency in the following critical aspects of evidence

S

N/S

Trainer/Assessor to complete
(Comment and feedback to students)

a) Validate the solution and assess its performance.

·

·

b) Examine faulty solution outputs in accordance with organisational evaluation and valuation procedures.

·

·

c) Identify and evaluate flaws and problems, and explore viable approaches with appropriate staff.

·

·

d) Recognise and establish stakeholder requirement benefit assumptions, as well as manage the risks associated with them. 

·

·

e) Recognize the value provided by the solution

·

·

f) Assign a business value to criteria and identify candidates for elimination.

·

·

g) Create and validate solution metrics  

·

·

h) Determine whether to replace or eliminate a solution. 

·

·

i) Document the work done and confirm the decision with the appropriate staff.

·

·

The student’s performance was:

· Not satisfactory
· Satisfactory

Feedback to student:

Student signature

 

Observer signature

 

Assessment Results Sheet

Outcome

First attempt:

Outcome (make sure to tick the correct checkbox):
Satisfactory (S) ☐ or Not Satisfactory (NS) ☐
Date: _______(day)/ _______(month)/ ____________(year)
Feedback:

Second attempt:

Outcome (make sure to tick the correct checkbox):
Satisfactory (S) ☐ or Not Satisfactory (NS) ☐
Date: _______(day)/ _______(month)/ ____________(year)
Feedback:

Student Declaration

· I declare that the answers I have provided are my own work. Where I have accessed information from other sources, I have provided references and or links to my sources.
· I have kept a copy of all relevant notes and reference material that I used as part of my submission.
· I have provided references for all sources where the information is not my own. I understand the consequences of falsifying documentation and plagiarism. I understand how the assessment is structured. I accept that the work I submit may be subject to verification to establish that it is my own.
· I understand that if I disagree with the assessment outcome, I can appeal the assessment process, and either re-submit additional evidence undertake gap training and or have my submission re-assessed.
· All appeal options have been explained to me.

Student Signature

Date

Trainer/Assessor Name

Trainer/Assessor Declaration

I hold:
☐ Vocational competencies at least to the level being delivered
☐ Current relevant industry skills
☐ Current knowledge and skills in VET, and undertake
☐ Ongoing professional development in VET

I declare that I have conducted an assessment of this student’s submission. The assessment tasks were deemed current, sufficient, valid and reliable. I declare that I have conducted a fair, valid, reliable, and flexible assessment. I have provided feedback to the student.

Trainer/Assessor Signature

Date

Office Use Only

The outcome of the assessment has been entered into the Student Management System
on _________________ (insert date)
by (insert Name) __________________________________

Appendix A: Reasonable Adjustments

Write (task name and number) where reasonable adjustments have been applied:

Reasonable Adjustments

· Students with carer responsibilities, cultural or religious obligations, English as an additional language, disability etc. can request for reasonable adjustments.
· Please note, academic standards of the unit/course will not be lowered to accommodate the needs of any student, but there is a requirement to be flexible about the way in which it is delivered or assessed.
· The Disability Standards for Education requires institutions to take reasonable steps to enable the student with a disability to participate in education on the same basis as a student without a disability.
· The trainer/assessor must complete the section below “Reasonable Adjustment Strategies Matrix” to ensure the explanation and correct strategy have been recorded and implemented.
· The trainer/assessor must notify the administration/compliance and quality assurance department for any reasonable adjustments made.
· All evidence and supplementary documentation must be submitted with the assessment pack to the administration/compliance and quality assurance department.

Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)

Category

Possible Issue

Reasonable Adjustment Strategy

(select as applicable)

LLN

Speaking
Reading
Writing
Confidence

Verbal assessment
Presentations
Demonstration of a skill
Use of diagrams
Use of supporting documents such as wordlists

Non-English Speaking Background

Speaking
Reading
Writing
Cultural background
Confidence

Discuss with the student and supervisor (if applicable) whether language, literacy and numeracy are likely to impact on the assessment process
Use methods that do not require a higher level of language or literacy than is required to perform the job role
Use short sentences that do not contain large amounts of information
Clarify information by rephrasing, confirm understanding
Read any printed information to the student
Use graphics, pictures and colour coding instead of, or to support, text
Offer to write down, or have someone else write, oral responses given by the student
Ensure that the time available to complete the assessment, while meeting enterprise requirements, takes account of the student’s needs

Indigenous

Knowledge and understanding
Flexibility
Services
Inappropriate training and assessment

Culturally appropriate training
Explore understanding of concepts and practical application through oral assessment
Flexible delivery
Using group rather than individual assessments
Assessment through completion of practical tasks in the field after demonstration of skills and knowledge.

Age

Educational background
Limited study skills

Make sure font size is not too small
Trainer/Assessor should refer to the student’s experience
Ensure that the time available to complete the assessment takes account of the student’s needs
Provision of information or course materials in an accessible format.
Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures
Supply of specialised equipment or services, e.g. a note-taker for a student who cannot write
Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue
Changes to course design, e.g. substituting an assessment task
Modifications to the physical environment, e.g. installing lever taps, building ramps, installing a lift

Educational background

Reading
Writing
Numeracy
Limited study skills and/or learning strategies

Discuss with the Student previous learning experience
Ensure learning and assessment methods meet the student’s individual need

Disability

Speaking
Reading
Writing
Numeracy
Limited study skills and/or learning strategies

Identify the issues
Create a climate of support
Ensure access to support that the student has agreed to
Appropriately structure the assessment
Provide information or course materials in an accessible format, e.g. a textbook in braille
Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures
Supply of specialised equipment or services, e.g. a note-taker for a student who cannot write
Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue
Changes to course design, e.g. substituting an assessment task
Modifications to the physical environment, e.g. installing lever taps, building ramps, installing a lift

Explanation of reasonable adjustments strategy used

Trainer/Assessor Name

Trainer/Assessor Declaration

I declare that I have attached all relevant evidence to provide reasonable adjustment. The training package guidelines and criteria have not been compromised in the process of providing reasonable adjustment to the student. I declare that I have conducted a fair, valid, reliable, and flexible assessment. I have provided explanation of reasonable adjustments strategy used, as required.

Trainer/Assessor Signature

Date

Appendix B: Learner Evaluation Form

Please complete this evaluation form as thoroughly as you can, in order for us to continuously improve our training quality. The purpose of the evaluation form is to evaluate the areas below:

· logistics and support

· facilitation

· training material

· assessment

Your honest and detailed input is therefore, of great value to us, and we appreciate your assistance in completing this evaluation form!

Unit of Competency Name

Trainer/Assessor Name

Student Name (Optional)

Dates of Training

Employer/Work site (if applicable)

Date of Evaluation

A

Logistics and Support Evaluation

No.

Criteria/Question

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

1

The communication regarding the required attendance and time to study to pass this unit was correct

2

The staff were efficient and helpful.

3

The training equipment and material used was effective and prepared.

4

The training venue was conducive to learning (set-up for convenience of students, comfortable in terms of temperature, etc.)

Additional Comments on Logistics and Support

No.

Criteria/Question

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

B

Trainer/Assessor Evaluation

1

The trainer/assessor was prepared and knowledgeable on the subject of the program

2

The trainer/assessor encouraged student participation and input

3

The trainer/assessor made use of a variety of methods, exercises, activities and discussions

4

The trainer/assessor used the material in a structured and effective manner

5

The trainer/assessor was approachable and respectful of the learners

6

The trainer/assessor was punctual and kept to the schedule

7

The trainer/assessor was easy to understand and used the correct language

Additional Comments on Training

No.

Criteria/Question

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

C

Learning Evaluation

1

The learning outcomes of the unit are relevant and suitable.

2

The content of the unit was relevant and suitable for the target group.

3

The length of the training was suitable for the unit.

4

The learning material assisted in the learning of new knowledge and skills to apply in a practical manner.

5

The learning material was free from spelling and grammar errors

6

Handouts and exercises were clear, concise and relevant to the outcomes and content.

7

Learning material was generally of a high standard, and user-friendly

Additional Comments on Learning Evaluation

ICTSAD611- Manage assessment and validation of ICT solutions

V01.2022 Page 1 of 96

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